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Return Policy

Due to the nature of our hair care products, we are unable to accept returns for any opened product for any reason. At this time we are also unable to accept online exchanges. If you would like to exchange an unopened product, please process a return as noted below and place a new order for the desired product.

You may return most unopened products within 7 days of delivery for a refund, however the cost of the return shipping (if applicable) will be deducted from the refund issued to you. Please contact us at to begin the return process. Please place your name and order # in the subject line and include images of the product(s) you would like to return. Upon review, customer support will provide you with further instructions if your return is accepted.

Note: Original shipping fees paid by you are non-refundable. If you receive a refund, original shipping fees (if applicable) will also be deducted from your refund total.

Please allow up to 10 business days for the refund to be applied back to your original method of payment.

Cancelling An Order

You are able to cancel your order if it has not yet been prepped for shipment and/or sent out for shipment. If you have received a shipment notification via email you are no longer able to cancel the order. Please contact as soon as possible with your order number if you would like to cancel. Upon review, customer support will arrange for your order cancellation (if approved).

Please allow up to 10 business days for the refund to be applied back to your original method of payment.

Order Issue, Damaged or Defective Products

Although we prepare and pack our items with love and care, we know things happen. If there is an issue with your order (wrong item or missing item) or if you receive a damaged or defective product, please contact us within 7 days of receiving your order at Please place your name and order # in the subject line and include images of the product(s) received in your email to us. Upon review, customer support will arrange for replacement product(s) to be sent to you if applicable.


The most important thing to us is that you and your curls are happy! Please don't hesitate to reach out to us if you are unsatisfied in any way by emailing us at If you're more the type to speak over the phone, give us a call at +1 (844) 469-2875. If you don't reach us directly, leave a voicemail and we'll be happy to get back to you!

Based on 1654 reviews

Soft to the touch and absorbent. My curls look and feel better than a traditional towel.

Absolutely love it!

I have used other CurlShoppe products before and I should have tried the clarifying cleanser sooner! It's made my scalp and hair so happy! I usually struggle with dry scalp and product build-up, but using this product once a week has made a huge difference. Just be careful with the packaging because it can leak a bit during shipping, but it's worth it because the nozzle lid is excellent. Highly recommend!

Butter Shampoo Balm
Kathleen St.Hilaire
Great Shampoo

Love how my hair feels and how it helps to define my curls

Great hold without crunchy curls.

Nice smell. My hair is very manageable with soft curls.

My favourite leave-in to date.

I use this after every wash. What an amazing product. So light, smells great, leaves my curls soft and bouncy and prevents frizz!

Coconut Cream Conditioner
Joelle Chartrain
So hydrating!

Love this conditioner. Smells great and makes my 3b curls so easy to detangle!

Defined curls

I absolutely love this product and have been using it for two years now. It defines my curls and I can usually get 2 to 3 days of beautiful curls.

Silk Scrunchie
Emma Stirling
Silk Scrunchie

I use it in my hair every night, always works great.

So SOFT and shiny!

Used this product at my moms while visiting and oh my goodness it leaves your hair feeling like you just left the hair salon!

Absolutely amazing product

As hair and makeup artist I like to personalize kits based on my clients needs. I’ve used this product alongside the coconut refresher spray on a few celebrity clients with Afro-textured hair recently and they fell in love with it, they even use it daily even when we are not filming! They RAVE about it. 5 stars!

Does what it says!

Great product but could you reduce the scent bt 50%? Especially the lemongrass note.

Love to shop Canadian!

Butter Jelly (Medium Hold)

Butter Styler Trial Set
Deidre Alyward

Butter Styler Trial Set

Butter Shampoo Balm
samantha sham
Squeaky clean, soft and luxurious

I love this Balm and everything about it. A small amount works into a wonderful lather and the method of application ensures a thoroughly clean scalp and strands. My hair is soft and luxurious after even using only the shampoo! Definitely moisturizing and capable of removing all product and excess oils!

Moisture for days

Yo this trial set is genius. Really lets you see how the product works. My hair has no issues with it tbh, I have loose waves and curls and I really like the milk and spray

Butter Shampoo Balm
Katharine Campsall
Love this product

So amazing. My hair drinks up all the moisture from this shampoo
It’s a must for your curls

Butter Cream Conditioner

Butter Shampoo Balm
Renee Collins
Interesting Product

Hi! I love all your products. This one however surprised me. Shampoo that you have to scoop out. Very interesting. Took me a few minutes to figure it out. I think I need to go back to a liquid shampoo so I bought your clarifying cleanser and beard shampoo to try. Will let you know how those turn out. :)

Coconut Jelly is Amazing

Left my hair soft and curly. I used it with leave in conditioner. Love the feel of it and smells amazing


Got it as a gift for my mum who has curly coarse hair and she is loving it so far! She loves that it is lightweight and doesn’t make her hair crunchy or heavy.

Still great!

This is my second bottle, after starting to use it earlier this year. I use this diluted in some water, and they definitely help my coils keep their definition days after wash day. Also love the scent. Would definitely recommend.

Amazing soft curls without stickiness!

Really enhanced my curls and my hair was not sticky at all! I love the texture of both products and hair. I would definitely recommend to try.

Love it

Gentle but pleasant smell, works great on my kids fine waves and curls. Detangles and hydrates beautifully, brushing is easy

Shampoo and Pudding

I'm enjoying the collection. The stand outs for me at the moment are the shampoo balm and the butter twist pudding.
Shampoo balm gives a good lather and a little goes a long way.
Butter twist pudding feels to lock in moisture. I used in combination with the leave- in.